We’re here to help. Should you have additional questions about the City of San José’s VEBA plan or your account, you can contact either San José’s Voya Financial Team or TASC for further information. Voya’s staff and representatives are available by phone or appointment to provide you additional information and to answer your questions.
Voya’s San José Office:
Telephone: (408) 881-0110
Toll-free: (877) Voya-IS4U
Address: 4 North 2nd Street, Suite 440
San José, CA 95113
Office Hours: 8:00 am – 4:30 pm, PST Monday - Friday
Genesis’ call center:
Toll-free: (866) 678-8322
Office Hours: 7:30 a.m. – 6:00 p.m., CST Monday – Friday
Insurance products, annuities and retirement plan funding issued by (third party administrative services may also be provided by) Voya Retirement Insurance and Annuity Company, One Orange Way, Windsor, CT 06095-4774. Securities are distributed by Voya Financial Partners LLC (member SIPC). All companies are members of the Voya® family of companies. Securities may also be distributed through other broker-dealers with which Voya has selling agreements. Insurance obligations are the responsibility of each individual company. Product and services may not be available in all states.