VEBA Plan
We’re here to help. Should you have additional questions about the City of San José’s VEBA plan or your account, you can contact either Voya's San Jose Local Service or the Voya Financial Health Account Solution Call Center for further information.
Voya’s San José Local Service:
Our local Voya representatives are available for enrollments, account reviews, group and one-on-one meetings. Schedule an appointment online or call for an appointment - 877-464-4748.
Investment adviser representative and/or registered representatives of, and securities and investment advisory services offered through Voya Financial Advisors, Inc. (member SIPC). Investment advisory services are only offered through Investment adviser representatives of Voya Financial Advisors.
Voya Financial Health Account Solution Call Center:
Toll-free: 833-232-4673
Office Hours: 5:00 a.m. – 3:00 p.m., PST Monday – Thursday and 5:00 a.m. to 2:00 p.m. PT on Friday
The Health Reimbursement Arrangement is offered through Voya Retirement Insurance and Annuity Company (VRIAC), Windsor, CT. Third party administration services are provided by Benefit Plan Administrative Services, Inc. (BPAS) and, in part, by WEX Health, Inc. Voya Institutional Trust Company holds the Health Reimbursement Arrangement’s assets in a trust or custodial capacity and has engaged Hand Benefit & Trust Company, an affiliate of BPAS, to perform servicing functions on its behalf. If offered, the Voya Fixed Account is available through a funding agreement issued by VRIAC. The Voya Fixed Account is an obligation of VRIAC’s general account which supports all of the company's insurance and annuity commitments. The interest rate guarantees under the contract are subject to VRIAC’s claims-paying ability.
BPAS and WEX Health, Inc. are not affiliated with the Voya family of companies.